en flag
en flag

Our services

We protect investors' rights and ensure transparency in financial services across Europe.

Investor counselling

We provide independent advice to individuals and businesses on financial disputes.

Dispute Resolution

Mediate disputes between investors and financial institutions to achieve fairness.

Defence of rights

Independent due diligence for financial consumers in Europe.

A hallway in a shopping mall features two bank outlets side by side: Bank of China (Hong Kong) on the left and Citibank on the right. Both banks have illuminated signs with their logos. The Bank of China section shows a closed office area with some ATMs in use by customers. The Citibank area has a bright, blue-lit interior with a welcoming entrance.
A hallway in a shopping mall features two bank outlets side by side: Bank of China (Hong Kong) on the left and Citibank on the right. Both banks have illuminated signs with their logos. The Bank of China section shows a closed office area with some ATMs in use by customers. The Citibank area has a bright, blue-lit interior with a welcoming entrance.
Broker disputes

Assistance in resolving disputes with brokers and intermediaries.

A cityscape with modern high-rise buildings, one of which has the logo of a well-known bank. A large, tiered fountain is in the foreground, with water cascading down its steps. The background features a tall building topped with an American flag.
A cityscape with modern high-rise buildings, one of which has the logo of a well-known bank. A large, tiered fountain is in the foreground, with water cascading down its steps. The background features a tall building topped with an American flag.
Financial transparency

Promoting transparency standards in Europe's financial services.

If necessary, filing a complaint with supranational structures

(including EFRAUD and OLAF - official reference for legitimacy).

Responsibility EBFA acts as an independent mediator and is not legally responsible for the actions of third parties. Decisions are advisory in nature.

Customer Testimonials

Honest views on EBFA's work and investor protection.

EBFA helped me deal with a broker who was behaving suspiciously. I recommend it!

Alexei P.
A large blue sign with white lettering and a logo displayed prominently. The text includes Chinese characters and English words, reading 'The Export-Import Bank of China'. The sign is situated in front of a modern building with glass windows and some greenery.
A large blue sign with white lettering and a logo displayed prominently. The text includes Chinese characters and English words, reading 'The Export-Import Bank of China'. The sign is situated in front of a modern building with glass windows and some greenery.

Linz

I contacted EBFA with a problem and they helped me quickly. I am very grateful for their support and professionalism!

A cityscape featuring tall modern skyscrapers representing major financial institutions like Citibank, HSBC, and Barclays. In the foreground, a black taxi with an advertisement is parked on the street. The sky appears overcast and the surrounding area includes some trees and street lamps.
A cityscape featuring tall modern skyscrapers representing major financial institutions like Citibank, HSBC, and Barclays. In the foreground, a black taxi with an advertisement is parked on the street. The sky appears overcast and the surrounding area includes some trees and street lamps.
Maria S.

Prague

★★★★★
★★★★★
EBFA - Defence

Protecting the rights of financial consumers.

Fairness

accessibility

support@ebfa-global.com

+49-(157)-300-100-63

© 2025. All rights reserved.

European Bureau of Financial Affairs (EBFA)